If your Gosen account has been blocked or suspended, follow these steps:

1. Check notifications: First, verify if you’ve received an email or notification on the platform explaining the reason for the block or suspension. This may be due to suspicious activity, terms violations, or the need to verify your identity.
2. Complete the verification process: If your account was suspended due to incomplete KYC verification, follow the instructions to provide the necessary documents. Make sure to upload clear photos of your ID and any other required documents.
3. Contact Gosen support: If you're unsure of the reason for the block or haven’t received any information, reach out to Gosen’s support team. Describe the issue in detail and provide any additional information they may need to unlock your account.
4. Follow support team instructions: Depending on the suspension reason, the support team may request that you complete certain security measures or provide additional information. Be sure to follow their guidance to restore access to your account.
5. Review terms and conditions: Ensure you haven’t violated Gosen’s terms of service, as some blocks may result from misuse of the platform or fraud.